Got a Question?

Check out our most frequently asked questions below.

📅 How do I contact Pawesome to let them know I need to book a Dog Walker or Pet Sitter?
Click the Booking Request tile displayed within the Pawesome Portal.

⭐ How much experience do Pawesome Pals have?
Our Pawesome Pals must have a minimum of 6 months experience before they can join the team.

📄Do you have insurance to keep my pet(s) safe?
All Pawesome Pals must have valid business insurance to ensure the safety of your pets.

📄Do you cover XL Bullies?
Each Pawesome Pal has their own insurance policy but can confirm this on a case by case basis.

🙂 What is the process when booking a Pawesome Pal?
1️⃣ Submit a Booking Request
2️⃣ We search our database for the right match
3️⃣ Your details are shared with our Pawesome Pal
4️⃣ Our Pawesome Pal will contact you to arrange a meet & greet
5️⃣ Confirm or request new Pawesome Pal

💷 How do I pay?
Booking payments are arranged directly with your Pawesome Pal.

💭 I've changed my mind
We understand that people's circumstances change, please ensure to let your Pawsome Pal know that you've changed your mind and let us know if you would like to request a new one.